Privacy Policy

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This privacy policy sets out how RumRemedy protects and uses any information that you provide during your use of this website. RumRemedy is committed to ensuring that your privacy is protected. 

You can be assured that any information that is obtained through your provision on forms or otherwise on this website will only be used in accordance with this privacy statement. 

RumRemedy may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from April 2020 and is written to comply with the European Union General Data Protection Regulation (GDPR).

Information collected

We may collect the following information:

• Name
• Contact information including email address
• Demographic information such as age and locality
• Other information relevant to customer preferences and/or offers

Why the information is needed for RumRemedy 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: answer queries, receive orders and internal record keeping. 

We may use the information to improve our products and services. If you provide us with your email, we may periodically send promotional emails about special offers, new products, other information about RumRemedy you may find interesting or for market research purposes. 

Further safeguards

We are committed to ensuring that your information is secure. We hold your personal information on databases. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. This includes through the use of passwords and other security measures. We regularly review our database systems to ensure they are effective at keeping your personal information secure and protected.

This site is also protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. By continuing to use this site, you agree to a file being added. This site uses cookies to anonymously analyse web traffic and to allow users to log into the member areas. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to visitor’s needs. We only use this information for statistical analysis.

Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any other information about you, other than the data you choose to share with us. You can choose to accept or decline the cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third party information

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Restriction, collection and distribution of your information

You may choose to restrict the collection or use of your personal information in the following ways. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate whether or not you wish to receive future contact from us if you have previously agreed to us using your personal information for direct marketing purposes. You may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable for admin purposes. If you would like a copy of the information held on you, please make your request in writing using the contact details provided below.

Contact information

If you wish to contact us about the handling of your personal information, accessing or correcting your information or to make a complaint, please contact:

RumRemedy

enquiries@rumremedy.co.uk